FAQ's and Terms

What does deadstock mean?

Deadstock means that the item is in its original condition from the factory. the shoe has never been worn or tried on. This does not include yellowing from ageing, missing additional laces/missing accessories.

Are our items authentic?

All the items listed are 100% authentic. We do not sell or except fakes or counterfeits. We guarantee that everything is authentic and each item is inspected to make sure of this.

What if there is an item you want that we don't have?

Please contact us and let us know what you are looking for. Please state the name of the item and the size you are looking for. Kindly use the link below to our contact page.


Where are we based?

Sole Reserve is based in Johannesburg, Gauteng, South Africa.

Do we ship outside Johannesburg?

Sole Reserve does ship outside Johannesburg. We offer nationwide shipping but not international.